Over the next few weeks locals may get a call from an independent market research company inviting them to take part in the Local Government Community Satisfaction Survey.
This survey, conducted by National Field Services for the State Government and Mildura Rural City Council, aims to get feedback on how the Council has been performing over the past twelve months.
MRCC says if you’re 18 or older, you might be randomly contacted by phone to participate, and that your input is super valuable and will help us improve our services in the future.
Please note:
Researchers will never ask for people by name (they don’t have names).
They will always identify as National Field Services and introduce themselves by name.
They will always say how long they expect the survey to take.
Calls will come from a number with the prefix: (03) 9977 …. This may change over time but they will NOT call from a mobile number.
Calls will be made between 9am and 8.30pm on weekdays, 9.30am to 5pm on Saturday and 10am to 5pm on Sunday.
MRCC employees are ineligible to participate in this survey.
In some cases, researchers may ask to speak to someone in the household of a specific age range and/or gender to ensure a cross-section of residents are surveyed.
More details can be found at www.mildura.vic.gov.au/CSS
Image: https://pixabay.com/photos/telephone-old-telephone-antiquated-4334903/
