Over the coming weeks, you may receive a call from an independent market research company inviting you to take part in a Community Satisfaction Survey for the Mildura Rural City Council area.
The survey is being managed by Klein Research, with phone interviews undertaken by their fieldwork partner TKW Research.
If you are 18 or older, you may receive a call and be invited to participate.
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If you receive a call, please note:
- Researchers will never ask for people by name (they don’t have names).
- They will always identify as TKW Research and introduce themselves by name.
- They will always say how long they expect the survey to take.
- Calls will come from a mobile number.
- In some cases, the researchers may ask to speak to someone in the household of a specific age range and/or gender to ensure that we get a cross-section of residents to match our demographic profile.
- Participation is voluntary, and all responses are anonymous and confidential.
- Researchers may ask for general demographic information, but will not ask for your personal details. If you feel suspicious that someone might be impersonating a Council-endorsed surveyor, please hang up and call Council on (03) 5018 8100 immediately to verify.
For further information, please visit www.mildura.vic.gov.au/CSS or call Council on 03 5018 8100.
